A good relationship is at the heart of any procedure. Honesty and integrity creates safety. Independent emotional support helps create improved public/practitioner relationships.
Patients need independent phone support lines
help us make this a reality
It was of note that 45 of 334 (13.5%) sites did not specify that they had a telephone help line for patients to call (Table 29). A further 10 sites did not answer the question
We are an independent service (since 2000)
Cosmeticsupport.com was founded in January 2000 as an independent, non-profit emotional support site for cosmetic patients.
Patients seek support and refuge from the overwhelming commercialisation of surgery.
In 2012, I gave evidence at The Palace of Westminster alongside Fazel Fatah and Susie Orbach on the trivialisation of cosmetic surgery through advertising. The report mentions our work on pages 5, 45 and 54
Patients need support in life-changing elective choices.
this is an excerpt from an open letter.
It is worth noting that while the government recommended the independent emotional support work we do, funding was allocated to the creation of psychological screening, testing and measurement tools. The combination of PR, psychology and surgery sounds interesting and can offer safety for surgeons but does it truly deliver patient safety? Do screening and assessment in psychology create well-informed patients or well-informed surgeons? Does it create realistic expectations or inspire confidence in surgeons or patients? I am reliably informed that patients simply refuse to take part in screening. They have a right to refuse. Elective private patients are not obliged to accept a mental health test from a cosmetic surgeon and nor should they be forced to. Where does this leave the patient? The psychosocial issues involved with cosmetic surgery mean that patients reach out to support groups where they are often met by commercial operators with hidden commercial and/or referral agendas. We believe that the independent emotional support we offer is a social responsibility in need of support and funding.
An important issue at a recent Stakeholders Meeting for Non-Surgical Cosmetic Interventions is for practitioners to know their limits. This goes for advertising, PR and marketing too. It is misleading to encourage patients to think that cosmetic surgery is a trivial business.